Privacy Policy

We prioritize security and privacy at Raasiva Spices. Below is our policy regarding the collection, usage, disclosure, and dissemination of information. By visiting our Website, you agree to adhere to the terms and conditions outlined in this Privacy Policy. If you do not agree, please refrain from using or accessing our Website. By using the Website, you explicitly consent to the collection and disclosure of your personal information in accordance with this Privacy Policy. Please note that our privacy policy may change without notice; therefore, we advise you to periodically review this policy for updates.*Scope of Privacy Policy*: This Privacy Policy pertains to the treatment of personally identifiable information (“Personal Information”) acquired during the use or access of our Offerings.

Scope of Privacy Policy

It does not extend to the practices of third parties, including third-party websites, services, and applications (“Third Party Services”) accessed through our Offerings, or individuals not managed or employed by us. While we diligently select and facilitate access to service providers with high privacy and security standards, we cannot assume responsibility for third-party service providers. We encourage you to carefully review the privacy policies of any Third Party Services you engage with.

Information Collection

We collect information to provide a safe, personalized, and optimized experience for our users. This information enables us to improve and update our Offerings. We only collect data deemed necessary to achieve these objectives. Users have the option to browse the website anonymously. However, once personal information is provided, anonymity is relinquished. We may collect behavioral information to analyze users' demographics, interests, and behavior for better understanding and serving our users at aggregate levels. This may include URLs, computer browser information, and IP addresses. We utilize cookies for data collection, analyzing website features' effectiveness, webpage flow, and enhancing user experience. While users may disable cookies, this action may limit certain site features. We collect various types of information on website usage, including buying behavior, transaction details, and feedback, which we retain as necessary for dispute resolution, customer support, and troubleshooting, as permitted by law.

Account Information

When creating an Account, users provide Personal Information such as username, password, and email address. This information may be used to identify users and communicate important updates. Users can manage their subscription preferences via Account settings. Certain features may necessitate registration and sharing of additional information, such as contact details and payment instrument details, for product purchases. We collect and retain this information for dispute resolution, customer support, and law compliance purposes. Personal correspondence, including emails and letters, may also be collected and stored for reference.

Use of Demographic and Profile Data 

Personal information is utilized for dispute resolution, problem-solving, promoting a safe service, and collecting payments. We may inform users about online and offline offers, customize their experience, and enforce terms and conditions. Optional online surveys may be conducted to gather demographic information, which is used to tailor user experiences and content preferences.

Sharing of Personal Information 

We may share personal information with corporate entities and affiliates to prevent identity theft, fraud, and illegal acts, or to facilitate joint services. However, entities and affiliates are prohibited from marketing without explicit opt-in consent. Personal information may also be disclosed as required by law or in response to legal processes.

Links to Other Sites 

Our website may contain links to other websites that collect personally identifiable information. Raasiva Spices is not liable for the privacy practices or content of linked websites.

Access or Control Your Information 

Users have the right to access, rectify, update, or delete their information by contacting Raasiva Spices at info@raasiva.com.

Security Measures

We adhere to industry standards to protect personal information. All information is restricted within our offices, with access granted solely to employees requiring it for specific job functions. While we implement security safeguards, we cannot guarantee absolute protection against intrusion due to the internet's inherent nature.

Retention of Information 

Personal information is retained only as long as users engage with our services and as permitted/required by applicable law. Information may be deleted or anonymized upon account deletion, unless retention is necessary for legal compliance, fraud prevention, dispute resolution, or business operations.

Your Consent

By using the Website and/or providing information, users consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

Grievance Officer

In accordance with the Information Technology Act 2000, Raasiva Spices designates the Grievance Officer as follows:
Raasiva Spices Part of Shop No. 41, opposite Sai Baba Mandir, Kopri Colony, Thane (E).
Phone: +91 8369855456. Email: info@raasiva.com. Time: Mon to Fri (9AM to 6PM)

Questions? 

For any inquiries regarding this statement, please contact us.